Privacy Policy

 

 

Last Updated: January 2024

 

At Cloth & Feather, we take your privacy seriously and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with Australian privacy laws.

 

  1. Collection of Personal Information:

We collect personal information when you interact with our online store, make a purchase, or sign up for our newsletter. The types of personal information we may collect include:

 

Name

Contact information (address, email, phone number)

Payment details

Order history

Preferences and interests

  1. Use of Personal Information:

We use the collected personal information for the following purposes:

Processing and fulfilling your orders.

Communicating with you about your orders, products, and promotions

Providing customer support and responding to inquiries

Sending you marketing communications if you opt-in to receive them

Improving our website and services

  1. Disclosure of Personal Information:

We may disclose your personal information to third parties for the purposes mentioned above, including.

Service providers (e.g., payment processors, shipping companies) to facilitate order processing and delivery

 Legal authorities if required by law or to protect our rights and interests

  1. Security of Personal Information:

We take reasonable steps to ensure the security of your personal information. This includes using secure payment gateways, implementing encryption, and restricting access to authorized personnel only.

  1. Cookies and Tracking:

Our website uses cookies and other tracking technologies to enhance your online experience. By using our website, you consent to the use of these technologies. You can adjust your browser settings to manage or disable cookies.

  1. Access and Correction:

You have the right to access and correct your personal information held by Cloth & Feather. To do so, please contact our team at enquiry@clothandfeather.com.au

  1. Marketing Communications:

If you have opted to receive marketing communications, you can opt-out at any time by following the unsubscribe instructions in the email or by contacting us directly.

  1. Changes to Privacy Policy:

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the date of the last update will be indicated.

  1. Contact Information:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our team at enquiry@clothandfeather.com.au

 

Thank you for trusting Cloth & Feather with your personal information.

We value your privacy and are dedicated to maintaining the confidentiality and security of your data.

 

Cloth & Feather
ABN 91 317 450 779
17a Perry Street
Mudgee NSW 2850
Australia