Shipping Policy


Last Updated: January 2024


Thank you for choosing Cloth & Feather for your homeware needs. Please review our shipping policy to ensure a smooth and enjoyable shopping experience.


Shipping Destinations:

We currently ship within Australia, specifically to addresses in regional NSW. Unfortunately, we do not offer international shipping at this time.


Shipping Methods:

All orders are shipped via Australia Post. Tracking numbers will be provided for all orders, allowing you to monitor the status and location of your package.


Shipping Costs:

We offer a flat-rate shipping fee of $12 for most orders. However, we have a special offer for our valued customers: enjoy free shipping on orders over $250. The free shipping discount will be automatically applied at checkout.


Large and Bulky Items:

For large or bulky items that may incur additional shipping charges, we will provide a separate quote for your approval before processing the order. This ensures transparency and allows you to decide whether you'd like to proceed with the purchase.


Click and Collect:

If you prefer a more hands-on approach, we offer a convenient Click and Collect option. Simply select this option at checkout, and you can pick up your order directly from our store location. We will notify you when your order is ready for collection.


Order Processing Time:

Please allow 1-2 business days for order processing. Once your order has been dispatched, you will receive a confirmation email with your tracking number.


Estimated Delivery Time:

The estimated delivery time may vary depending on your location within regional NSW. Australia Post's delivery times are generally reliable, but unforeseen circumstances may cause delays. Please refer to the Australia Post website for more information on estimated delivery times to your specific area.


Order Tracking:

You will receive a tracking number with your shipping confirmation email. Use this number to track your order on the Australia Post website.


Contact Information:

If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team at or 02 6372 0050.


Thank you for choosing Cloth & Feather for your homeware needs. We appreciate your business and strive to provide the best shopping experience possible.


Cloth & Feather
ABN 91 317 450 779
17a Perry Street
Mudgee NSW 2850